Bot Lite
Bot Lite
Chatbot admin console

Support that never sleeps, answers that never guess.

Turn your FAQs and documents into fast, source-grounded customer answers, with every route and confidence signal visible to your team.

Explore Packages See it in action

Admin-provisioned access - request a guided demo

Channel roadmap

Meet customers wherever they ask

The website experience is available in this MVP. Additional customer channels are clearly marked as planned work.

Website

Embedded support

Publish trusted answers directly on your website.

Available in MVP

WhatsApp

Customer messaging

Use approved answers in familiar customer chats.

Planned

Mobile Apps

iOS and Android

Deliver consistent support inside your mobile apps.

Planned

Web Apps

Authenticated portals

Help signed-in users inside secure product portals.

Planned

CRM

Customer context

Give support teams context beside every conversation.

Planned

Built for controlled support

Useful answers, with safeguards your team can see.

Every layer is designed for clarity, confidence, and human oversight.

Customers and support professionals collaborating

Controlled answers

Approved knowledge

Responses stay grounded in content your team has reviewed.

Traceable by design

Visible sources

See the knowledge behind every supported response.

Budget-aware AI

Predictable limits

Session controls keep usage focused and intentional.

Human when needed

Clear handoffs

Low-confidence questions can move to the right person.

Inside the dashboard

Everything the bot knows, laid out plainly

Four screens, one job each — no hidden settings, no black box.

Bot Lite assistant
01 · Knowledge Base — FAQs

Answers that stay accurate

Every approved question and answer lives in one searchable list. Filter by category or status, edit in place, and disable anything outdated in a click — the bot only ever uses what's currently active.

search & filtercategory tagsenable / disable
02 · Knowledge Base — Documents

Feed it what you already have

Drop in policy PDFs, guides, or long-form docs. Bot Lite chunks and indexes the content automatically, so the bot can pull the right paragraph — not just the right file.

auto-chunkingsource trackingre-index on edit
From knowledge to live support

Three clear steps, one connected flow

Choose a step to see how your content moves from an approved answer to a customer-facing chatbot.

Start with the answers your team already trusts

Add approved question-and-answer pairs, organize them by category, and decide exactly what stays active.

  • Create one-by-one or import in bulk
  • Add aliases and keywords
  • Enable or disable instantly
Step preview
1What are your support hours?
2How does the refund policy work?
3Can I change my plan later?
Watch it work

An example conversation, start to finish

A scripted preview of the workflow. Use the website chatbot to try real questions.

Illustrative example
session_9017

Scripted preview — not a live chatbot response.

approved workflowpublished knowledge · origin restricted
The difference

What actually changes for your team

Move from repetitive, delayed replies to fast answers grounded in knowledge your team controls.

Without Bot Lite
01

Customers wait hours for a reply, and some just leave.

02

The same five questions get typed out by hand, every single day.

03

Messages at night sit untouched until morning.

With Bot Lite
01

Replies land in seconds, day or night, on your published website widget.

02

Repeat questions are answered instantly, straight from your FAQ base.

03

Your team only steps in when a real handoff is actually needed.

Explore Packages

Find the right starting point

Explore Package 1 or request a free demo. Online purchasing and Package 2 are coming soon.

Guided evaluation
01

Free Demo

$0

Limited evaluation, not a free monthly plan.

  • Guided product walkthrough
  • FAQ and document testing
  • Team-arranged access
  • No credit card required
Request Free Demo
Online purchasing soon
02

BotLite Hybrid — Package 1

Pricing to be announced

Try a free demo while online purchasing is being prepared.

  • Approved FAQ answers
  • Document-grounded AI responses
  • Website widget and Playground
  • Conversations and analytics
  • Human-support links
Get Package 1
Planned
03

Knowledge & Automation — Package 2

Coming soon

Future features. Pricing to be announced.

  • Everything in Package 1
  • AI-assisted FAQ generation
  • Knowledge improvement suggestions
  • Review before publishing
  • Controlled automation

Coming soon — not yet available

Demo requests are reviewed by our team. Selecting a package does not make a purchase or activate an account.

✓
Scope-backed delivery
Test with your own approved knowledge before publishing to customers.

Questions worth answering upfront

Every answer is grounded in your own FAQs and documents. When the bot isn't confident, it hands off instead of guessing - and you can see the exact confidence score behind every reply in the Playground.

Paste in your FAQs and upload the documents you already have. Most teams are testing real conversations in the Playground the same day.

Plans are based on conversation volume, not per-seat pricing. Review the demo packages on our Pricing page, then ask for a tailored demo.

Your knowledge base stays scoped to your account. You control what's active, and can disable any FAQ or document instantly.

Give your customers an answer they don't have to wait for.

Get a Demo on Email & start testing with your own FAQ's today.

Explore Packages →Talk to us