Bot Lite
Bot Lite
Chatbot admin console

Support that never sleeps, answers that never guess.

Turn your FAQs and documents into fast, source-grounded customer answers, with every route and confidence signal visible to your team.

Ask for Demo See it in action

Admin-provisioned access - request a guided demo

PLAYGROUND · live session
session_8841
verified answerverified FAQ · 0 AI calls
Channel roadmap

Meet customers wherever they ask

The website experience is available in this MVP. Additional customer channels are clearly marked as planned work.

Website

Embedded support

Available in MVP

WhatsApp

Customer messaging

Planned

Mobile Apps

iOS and Android

Planned

Web Apps

Authenticated portals

Planned

CRM

Customer context

Planned
0
AI tokens on FAQ matches
0
Max AI calls per session
0
Max RAG context chunks
0
Max generated tokens
Inside the dashboard

Everything the bot knows, laid out plainly

Four screens, one job each — no hidden settings, no black box.

Bot Lite assistant
01 · Knowledge Base — FAQs

Answers that stay accurate

Every approved question and answer lives in one searchable list. Filter by category or status, edit in place, and disable anything outdated in a click — the bot only ever uses what's currently active.

search & filtercategory tagsenable / disable
What are your business hours?general
Do you offer refunds?billing
How do I reset my password?account
Can I change my plan later?billing
02 · Knowledge Base — Documents

Feed it what you already have

Drop in policy PDFs, guides, or long-form docs. Bot Lite chunks and indexes the content automatically, so the bot can pull the right paragraph — not just the right file.

auto-chunkingsource trackingre-index on edit
PDF
Refund & Returns Policy
42 chunks indexed
DOC
Onboarding Guide v3
118 chunks indexed
PDF
Pricing & Plans 2026
indexing…
03 · Chat Playground

See exactly how it decided

Every test message shows its route, confidence score, and the exact source chunks behind the answer — so nothing the bot says is a mystery to your team.

route badgesconfidence scoreraw response view
routedocument_assisted
confidence0.91
budget_remaining4 / 5
source_chunks2 matched
handoff_signalfalse
04 · Overview

One screen, full visibility

FAQ and document counts, indexed chunks, and backend status — the whole system's health at a glance, before you ever open a single sub-page.

live metricscategory coveragebackend health
Active FAQs
86
Documents
14
Indexed chunks
1,204
Backend
Online
From knowledge to live support

Three clear steps, one connected flow

Choose a step to see how your content moves from an approved answer to a customer-facing chatbot.

Start with the answers your team already trusts

Add approved question-and-answer pairs, organize them by category, and decide exactly what stays active.

  • Create one-by-one or import in bulk
  • Add aliases and keywords
  • Enable or disable instantly
Step preview
1What are your support hours?
2How does the refund policy work?
3Can I change my plan later?
Watch it work

One real conversation, start to finish

Typed live, exactly as it would run inside the Playground.

PLAYGROUND · live session
session_9017
approved workflowpublished knowledge · origin restricted
The difference

What actually changes for your team

✕Without Bot Lite
Customers wait hours for a reply, and some just leave.
The same five questions get typed out by hand, every single day.
Messages at night sit untouched until morning.
✓With Bot Lite
Replies land in seconds, day or night, on your published website widget.
Repeat questions are answered instantly, straight from your FAQ base.
Your team only steps in when a real handoff is actually needed.
✓
Scope-backed delivery
Test with your own approved knowledge before publishing to customers.

Questions worth answering upfront

Every answer is grounded in your own FAQs and documents. When the bot isn't confident, it hands off instead of guessing - and you can see the exact confidence score behind every reply in the Playground.

Paste in your FAQs and upload the documents you already have. Most teams are testing real conversations in the Playground the same day.

Plans are based on conversation volume, not per-seat pricing. Review the demo packages on our Pricing page, then ask for a tailored demo.

Your knowledge base stays scoped to your account. You control what's active, and can disable any FAQ or document instantly.

Give your customers an answer they don't have to wait for.

Get a Demo on Email & start testing with your own FAQ's today.

Ask for Demo →Talk to us